HANDMADE BIJOUX LIMITED EDITION - INTERNATIONAL SHIPPING FROM SFr.9,90.-

Returns

The client satisfaction is our commitment.

If you want to return one of your products because you have regretted or given up your purchase the following conditions must be respected:

 

  • The deadline for the giving up is within 7 days after receiving it. The client will have to get in touch by mail: iana.lo@hotmail.com , and tell the reasons for the exchange or return, then an evaluation will be done.
  • The product must be returned in its original packaging with the label, and posted within 2 working days after our answer via email.
  • If all the conditions are respected we will reimburse all the money paid for the product.
  • In case of exchange, we can only change by products from the same collection. Example: X by X.
  • We do not exchange products on offer.
  • In case of a return of any product, the shipping cost will be on the client.